Measuring Up: The Keystone Transit Partnership (Volume I)
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2005-01-01
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By Wang, Xinge
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Series: Metrics of Success Series
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Edition:Volume 1
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Abstract:Measuring Up is the fruit of a long-term effort by the Community Transportation Center and its staff, particularly lead author Xinge Wang, the Center’s Research Associate, and her partner in this work, Jack Clark, Director of Workforce Development. Their research shows that enhanced maintenance training through Pennsylvania’s statewide Keystone Transit Career Ladder Partnership has (1) raised the knowledge and skill levels of transit maintenance employees, (2) led to improved effectiveness in diagnostics and repair and (3) yielded reduced maintenance costs and improved vehicle reliability. These findings are important and, frankly, rare for this kind of research.
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