Air Travel Consumer Report: February 2019
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2019-02-01
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Abstract:The Air Travel Consumer Report is a monthly product of the Department of Transportation's Office of Aviation Enforcement and Proceedings (OAEP). The report is designed to assist consumers with information on the quality of services provided by the airlines.
Data Included in this Report: Flight Delays: December 2018 / January - December 2018; Mishandled Baggage: December 2018 / December 4-31, 2018 / January - November 2018; Mishandled Wheelchairs and Scooters: December 4 - December 31, 2018; Oversales: 4th. Quarter 2018 / January - December 2018; Consumer Complaints: December 2018 / January - December 2018;Customer Service Reports to the Dept. of Homeland Security: December 2018; Airline Animal Incident Reports: December 2018 / January - December 2018
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