Air Travel Consumer Report: November 2019
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2019-11-01
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Abstract:The Air Travel Consumer Report is a monthly product of the Department of Transportation's Office of Aviation Enforcement and Proceedings (OAEP). The report is designed to assist consumers with information on the quality of services provided by the airlines.
Data Included in this Report: Flight Delays: September 2019; Mishandled Baggage / Wheelchairs and Scooters: September 2019 / January - September 2019; Oversales: 3rd Quarter 2019 /January - September 2019; Consumer Complaints: September 2019 / January - September 2019; Customer Service Reports to the Dept. of Homeland Security: September 2019; Airline Animal Incident Reports: September 2019
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