Air Travel Consumer Report: January 2021
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2021-01-01
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Abstract:The Air Travel Consumer Report is a monthly product of the Department of Transportation's Office of Aviation Consumer Protection. The report is designed to assist consumers with information on the quality of services provided by the airlines. Data Included in this Report Flight Delays: Flight Delays: November 2020; Mishandled Baggage / Wheelchairs and Scooters: November 2020; Oversales: 3rd. Quarter 2020 / January - September 2020; Consumer Complaints: November 2020; Customer Service Reports to the Dept. of Homeland Security: November 2020; Airline Animal Incident Reports: November 2020
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