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Air Travel Consumer Report: February 2021
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Abstract:The Air Travel Consumer Report is a monthly product of the Department of Transportation's Office of Aviation Consumer Protection. The report is designed to assist consumers with information on the quality of services provided by the airlines. Data Included in this Report Flight Delays: Flight Delays: December 2020 / January - December 2020; Mishandled Baggage / Wheelchairs and Scooters: December 2020 / January - December 2020; Oversales: 4th Quarter 2020 / January - December 2020; Consumer Complaints: December 2020 / January - December 2020; Customer Service Reports to the Dept. of Homeland Security: December 2020; Airline Animal Incident Reports: December 2020 / January - December 2020
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