United States Department of Transportation
i
Review and Evaluation of Applied Research Techniques for Documenting Cognitive Processes in Air Traffic Control
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1994-01-01
[PDF-2.97 MB]
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Abstract:Systematic modeling of Air Traffic Control (ATC) cognitive structures and control strategies in today's system is needed as a basis for evaluating the cognitive effects of increased automation in the future modernization phases of the National Airspace System (NAS). To develop an effective method for identifying cognitive structures and strategies, methods and measures were reviewed that have been applied to ATC and other complex domains. Candidate methods and measures identified during the literature review were evaluated against five criteria: 1) non-disruption of operations; 2) demonstrated in other domains; 3) relevance and meaningfulness as an index of cognitive processes; 4) efficiency of data analysis; and 5) direct evidence of cognitive structures and decision-making strategies. A combined set of appropriate methods and measures was developed for use in data collection, which took place at Jacksonville, Florida. The qualitative model developed by this research can contribute to Federal Aviation Administration (FAA) decision making in several crucial areas of ATC: selection and training, decision-aiding, operational test and evaluation (OT&E), display interface configuration, controller workload, and sector design.
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