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Business Analysis for Idaho’s Next Transportation Investment System
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2022-12-01
[PDF-3.75 MB]
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Edition:Final Report 01/15/2022 – 12/15/2022
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Abstract:The OTIS software was launched in 2015 to replace “Project Tracking,” the Access-based application ITD first developed to manage STIP-related data. Since then, users have experienced numerous foundational issues with OTIS that cause significant delays and occasional errors. Specifically, there is a two-part, mutually-dependent problem with the software involving 1) functionality and design for users, and 2) insufficient cybersecurity measures. Consequently, ITD is seeking to replace the current version of OTIS with a more reliable, supportable software application for tracking the multi-year multi-million-dollar portfolio of transportation projects. The future system is referred to as the Transportation Investment System (TIS) throughout this report. To ITD with this sizable effort, High Street Consulting Group (High Street or the consultant) collected and compiled information on current OTIS implementation, workflows, underlying data, and functionality to generate recommendations for the TIS. The goal of this work is to help ITD offices like Financial Planning & Analysis (FP&A) and Enterprise Technology Services (ETS) understand the technical challenges and requirements for a future system to inform decisions, options, and software capabilities. This report compiles the findings from this research project.
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