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Abstract:Since the COVID-19 pandemic, the use of public transit and shared transportation services has plummeted, including in Greater Minnesota. Social distancing measures, general discomfort or safety concerns have resulted in a 40% reduction in trips throughout the state. Urban transit agencies have experienced a 55% reduction in revenue while smaller transit agencies have seen reductions up to 80%. While drawing riders back to transit and shared mobility is critical, little research has focused on risk perception regarding infectious diseases and public transit, particularly outside of large urban areas. MnDOT wanted to learn strategies that transit agencies and mobility services can use to assure potential users that alternative transportation is safe and effective.
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Content Notes:This Technical Summary pertains to Report 2023-16, “Understanding Post-COVID Safety Concerns Toward the Use of Transit and Shared Mobility in Greater Minnesota,” published April 2023. More information is available at mdl.mndot.gov.
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