United States Department of Transportation
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The Impact of COVID-19 on User Perceptions of Public Transit, Shared Mobility/Micro-Mobility Services, and Emerging Vehicle Types
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2023-06-01
[PDF-4.36 MB]
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Edition:Final Report January 2021-March 2023
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Abstract:The objective of this project is to investigate the impact of COVID-19 on public perceptions of public transit, shared mobility services, and micro-freight delivery services. As transportation systems were at the forefront of the COVID-19 pandemic, it is critical to examine the changes in habits and overall travel behavior of users of shared modes and/or emerging services to best plan for transportation policies in the long run. Three surveys were conducted in select communities with different levels of transit and smart mobility usage [Indianapolis (low), Minneapolis (medium), and Chicago(heavy)] to assess public perceptions for public transit, emerging technologies such as ride-hailing, micro-mobility, and micro-freight delivery services in the COVID era. This study evaluates the relationship between certain demographics and travel preferences during the pandemic. The study also draws a comparison between the three urban settings with regards to travel habits and intentions. The research results can help transportation agencies enhance their plans and policies towards any future pandemics. Overall, the study contributes to the ongoing national dialogue on transportation, accessibility, and mobility in the post-COVID-19 era.
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