WisDOT Workforce Development and Readiness Project
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2022-01-01
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Edition:Final Report January 2021-January 2022
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Abstract:The purpose of this project was to understand and analyze the nature of personnel gaps at the Division of Transportation System Development (DTSD) and offer recommendations on how best to address some of the gaps. The UWM-IPIT project team conducted gap analysis using a variety of methodologies: SWOT analysis, attrition analysis over time, areas of failed recruitments, assessments of mission critical activities performed in various regions and bureaus, the extent of current needs met by FTEs vs. consultants across regions and bureaus, analysis of benchmarking data obtained through interviews with peer DOTs. The cumulative results of all gap analyses identified a multitude of internal and external forces confronting DTSD and WisDOT, with staffing and workforce development challenges among the chief concerns. Recommendations were based on the assessment of key best practices, results of gap analysis, benchmarking information, and analysis of WisDOT organizational structure. Three broad recommendations were offered: (1) establish a team of workforce planning professionals to engage in annual/biennial workforce planning activities that are coordinated with the strategic planning process and engage multiple layers of leadership; (2) develop succession planning and knowledge management programs that are aligned with strategic workforce planning and development plans; (3) re-envision retention practices that are aligned with strategic workforce planning and development needs and focus on core competency training, establishing communities of practice, and career development programs.
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