What Will a Transition to Digital Transit Payments Mean for Un- and Underbanked Transit Passengers? [Policy Brief]
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2022-03-01
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Abstract:The more than 350 transit agencies in California currently offer a patchwork of payment options, including cash, contactless payments, and a multitude of agency-issued cards. This inconsistency across transit operators acts as a barrier to the use of public transit. The California Integrated Travel Project (Cal-ITP) was established in 2018 to create an integrated, statewide payment system to make travel simpler and more cost-effective. Cal-ITP is pursuing open-loop payment systems, which offer a suite of digital payment options such as credit and debit cards, prepaid debit cards, app-based wallet systems, and peer- to-peer payment apps.
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