United States Department of Transportation
i
T-SCORE Transit Industry Thought Leaders Interviews
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2023-04-01
[PDF-956.84 KB]
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Alternative Title:Transit Industry Thought Leaders Interviews [Title from Cover]
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Edition:Final Report Aug 2020-Jan 2023
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Abstract:Transit is at a pivotal moment. Even prior to the COVID-19 pandemic, transit ridership had been declining across the United States for several years. Although it decimated ridership, the pandemic also emphasized the essential role of transit and transit riders, underscoring the need for equity considerations. Simultaneously, advances in transit innovations ranging from new types of vehicles to fare policy changes to new public-private partnerships have the potential to fundamentally alter the types and delivery of transit services. Each of these factors individually, much less occurring concurrently, would be enough to warrant a methodical interrogation into the future of transit. For this research task, the authors conducted semi-structured interviews with 22 transit thought leaders with a wide range of expertise. During the interview, interviewees were asked to share their perspectives on the current and future state of the transit industry and how certain social and technological factors may affect that future. The interviews were then analyzed using the Nvivo software for themes of interest. The coded quotes were then exported and synthesized into a series of 6 thematic memos, including COVID-19, fare technology, metrics, micromobility, on-demand services, and public-private relationships. Given the challenges and rapidly changing environment of the transit landscape, informed perspectives of the broader vision for transit are essential to guide policies and practice.
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