Connected Vehicle Pilot Deployment Program Independent Evaluation Stakeholder Acceptance & User Satisfaction—New York City (NYC)
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2022-08-03
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Abstract:This report presents the stakeholder acceptance and user satisfaction evaluation conducted by the Texas A&M Transportation Institute independent evaluation team of the New York City (NYC) Connected Vehicle Pilot Deployment (CVPD). The purpose of the evaluation was to assess whether and how the NYC CVPD achieved the vision; goals; and desired mobility, environmental, and public agency efficiency impacts. In addition, the information gathered from stakeholders included observations and experiences pertaining to anticipated or potential challenges (e.g., technical, institutional, and financial), adopted solutions, and lessons learned. The results are intended to be of benefit to the long-term sustainability of the CV-deployed applications and to other entities seeking to deploy CV applications.
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