United States Department of Transportation
i
Flexible Transit Services
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2021-07-01
[PDF-2.69 MB]
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Edition:Final Report July 2021: [February 2020 - July 2021]
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Abstract:Public transit services in Massachusetts typically operate fixed routes with a published schedule. Fixed routes are not cost effective for serving low density, dispersed demand. The first part of this study is to conduct a theoretical analysis of the various forms of flexible transit service, ranging from deviating routes and schedules to fully demand-responsive service. The models are used to compare costs of different services or communities of varying density and size. The second part of the study involves analysis of data from flexible transit pilot programs implemented by Regional Transit Authorities (RTAs) in Massachusetts in order to synthesize needs and best practices related to data collection, management, and reporting. The experiences of RTAs are compared and combined with the results of the theoretical analysis to make recommendations for future flexible transit implementations.
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