United States Department of Transportation
i
Translating Data Generated by the Transit App into Insights on Transportation Use in Greater Boston
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2021-04-01
[PDF-3.87 MB]
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Edition:Final Report - May 2021 [September 2018 – April 2021]
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Abstract:Transit is an app that Massachusetts Bay Transit Authority (MBTA) riders can use to navigate the system and compare alternative routes. The data generated by the app are made available to MBTA by Transit and they are a rich resource for understanding the behavior of customers. The purpose of this project was to tap this unprecedented resource through three tasks: (1) Construct Transit data storage infrastructure including two subtasks: determining the content and organization of the data and building a storage infrastructure; (2) Enhanced measures for research and policy, including a series of derived measures describing sessions (i.e., individual uses of the app), routes, and users that were not explicitly available in the data but could be calculated from the information that was there or otherwise incorporated. (3) Research illustrating the utility of Transit data to demonstrate how it might be used in the future. This culminated in an analysis of when and why Transit users selected rideshare options (or TNC) over public transit. This was the most detailed analysis of its kind and the first to leverage real-life decisions as made by transit riders and has been submitted for publication at the journal Transportation Research Part C: Emerging Technologies.
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