Proving Your Library’s Value: A Toolkit for Transportation Librarians
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2012-09-01
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Abstract:Historically, all types of libraries have faced pressure to demonstrate their worth. This Toolkit was created to provide examples, guidelines, and applications to alleviate such pressure. It was written by the authors after conducting in-depth research, analysis, and discussions. It distills contemporary research for the transportation community. A survey was conducted to gather primary information and supplement our findings while ROI calculator options were developed. Real world lessons were requested from practicing librarians. The team found that communicating value is most accurately addressed by individual libraries. To properly document value requires the development of library-specific goals, metrics, and success stories.
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