The Effects of Workload and Decision Support Automation on Enroute R-Side and D-Side Communication Exchanges

Bailey, Larry; Willems, Ben; Peterson, Linda

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The Effects of Workload and Decision Support Automation on Enroute R-Side and D-Side Communication Exchanges

2001-12-01
By Bailey, Larry ; Willems, Ben ; Peterson, Linda

File Language:

English

Details

Creators:

Bailey, Larry ; Willems, Ben ; Peterson, Linda
Corporate Creators:

United States. Department of Transportation. Federal Aviation Administration. Office of Aviation. Civil Aerospace Medical Institute ; United States. Department of Transportation. Federal Aviation Administration. William J. Hughes Technical Center
Corporate Contributors:

United States. Department of Transportation. Federal Aviation Administration. Office of Aviation. Office of Aerospace Medicine
Subject/TRT Terms:
Publication/ Report Number:

DOT/FAA/AM-01/20
Resource Type:

Tech Report
Right Statement:

Public Domain
Geographical Coverage:

United States
Corporate Publisher:

United States. Department of Transportation. Federal Aviation Administration. Office of Aviation. Civil Aerospace Medical Institute
Abstract:

The Federal Aviation Administration (FAA) is introducing new decision aid technology, called decision support tools (DSTs), into the air traffic control (ATC) workforce. Although considerable research has focused on the effects that DSTs will have on pilot-controller communications, relatively little research has been conducted on how DSTs will affect controller-controller communications. In this study, we examined the effects that aircraft density and different types of DSTs have on the communication exchanges occurring within en route ATC teams. Two hypotheses guided the research. Hypothesis 1: More communication exchanges will occur under high workload conditions, as compared with low workload conditions. Hypothesis 2: More communication exchanges will occur when using DSTs, as compared with not using DSTs.
Format:

PDF
Download URL:

https://rosap.ntl.bts.gov/view/dot/58468/dot_58468_DS1.pdf
File Type:

[PDF - 299.18 KB]
Collection(s):

FAA Civil Aerospace Medical Institute
Main Document Checksum:

urn:sha256:9b9957e4f13947796df59db618691df935f1e9c9990f138052bf036c5d4e11b9

File Language:

English

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