Public Engagement Practices During the COVID-19 Pandemic and Other Disruptive Events
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2021-06-01
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Abstract:MnDOT’s commitment to offer opportunities for meaningful input and to advance equity in transportation. Disruptive events such as the COVID-19 pandemic that limit or cut off in-person engagement present challenges to MnDOT’s efforts to continue its commitment to public engagement. The COVID-19 pandemic prompted MnDOT to explore new ways to engage with the public through virtual meeting platforms and other means. This Transportation Research Synthesis is a part of an information-gathering effort that seeks to identify best practices from a wide range of local, state and national public agencies and private organizations that are committed to continued engagement with the public during periods of disruption. The results of a survey, literature search and consultations with selected experts described in this report are expected to inform MnDOT’s efforts to communicate and engage effectively during the current pandemic and prepare for the next disruptive event.
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