Summary of Highway Statistics Questionnaire on Customer Services
Advanced Search
Select up to three search categories and corresponding keywords using the fields to the right. Refer to the Help section for more detailed instructions.

Search our Collections & Repository

All these words:

For very narrow results

This exact word or phrase:

When looking for a specific result

Any of these words:

Best used for discovery & interchangable words

None of these words:

Recommended to be used in conjunction with other fields



Publication Date Range:


Document Data


Document Type:






Clear All

Query Builder

Query box

Clear All

For additional assistance using the Custom Query please check out our Help Page


Summary of Highway Statistics Questionnaire on Customer Services

Filetype[PDF-7.15 MB]

Select the Download button to view the document
This document is over 5mb in size and cannot be previewed
  • English

  • Details:

    • Corporate Creators:
    • Publication/ Report Number:
    • Resource Type:
    • Geographical Coverage:
    • Abstract:
      The office of Highway Information Management (OHIM) in the Federal Highway Administration (FHWA) of the U.S. Department of Transportation publishes an annual report, Highway Statistics, that presents and analyzes national transportation statistics and trends. The report is used by numerous officials throughout the Federal, State and local governments, as well as by academia and industry. The FHWA is the principal highway agency of the Federal Government while OHIM is responsible for transportation information systems and statistical analysis. As port of their mission, OHIM conducted a survey of the universe of users of the annual publication with the aim of identifying shortcomings and modifying the report to make it better utilized. OHIM designed the survey, provided a list of respondents, and subsequently contracted DRI/McGraw-Hill (DRI) to conduct the survey and tabulate the results. This report explains the OHIM survey methodology and the DRI methodology of tabulation of responses; presents the findings of the survey by type of respondent and for specific tables; and provides DRI's recommendations as a result of its review of comments and of the publication itself. The survey results are contained in several Appendices to the report as are the specific comments.
    • Format:
    • Main Document Checksum:
    • File Type:

    Supporting Files

    • No Additional Files

    More +

    You May Also Like

    Checkout today's featured content at

    Version 3.26