United States Department of Transportation
i
Quality Accomplishments Report: National Quality Initiative Demonstration Project 89
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1997-09-01
[PDF-17.12 MB]
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Abstract:With impetus from the National Quality Initiative (NQI) and Demonstration Project 89 (DP-89) - Quality Management, members of the highway community have undertaken a concerted effort to improve the design, construction, and maintenance of the nation's highway system. This report reviews significant national-level activities since 1992, when NQI began, that mark milestones in the quality journey. The majority of the publication showcases State-level quality initiatives, activities, and accomplishments. Examples include management initiatives to streamline processes and procedures, and operations initiatives that improve and coordinate design, construction, and maintenance activities. Creative internal and external partnering efforts have opened channels of communication and cooperation to enhance contracting and financing practices and to improve technician training and certification programs. Partnerships involve Federal, State, and local departments of transportation, private industry, consultants, and academia. The report demonstrates how cooperative public / private partnerships, national emphasis, and local initiatives are improving the quality of the nation's highways and benefiting the highway user.
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