Mobility on Demand (MOD) Sandbox Demonstration: DART First and Last Mile Solution

Parks, Robert; Moazzeni, Somayeh; Dallas Rapid Area Transit (DART)

doi:10.21949/1518336

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Mobility on Demand (MOD) Sandbox Demonstration: DART First and Last Mile Solution

2020-04-01
By Parks, Robert ; Moazzeni, Somayeh

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English

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Details:

Creators:

Parks, Robert ; Moazzeni, Somayeh

Parks, Robert ; Moazzeni, Somayeh Less -
Corporate Creators:

Dallas Rapid Area Transit (DART)
Corporate Contributors:

United States. Federal Transit Administration ; United States. Federal Transit Administration. Office of Research, Demonstration, and Innovation

United States. Federal Transit Administration ; United States. Federal Transit Administration. Office of Research, Demonstration, and Innovation Less -
Subject/TRT Terms:

[+]

Demand Responsive Transportation First/Last Mile GoLink GoPass Microtransit Mobility Mobility On Demand (MOD) Transportation Network Company (TNC)
Publication/ Report Number:

FTA Report No. 0164
DOI:

https://doi.org/10.21949/1518336
Resource Type:

Tech Report
Geographical Coverage:

United States ; Texas ; Dallas (Texas)

United States ; Texas ; Dallas (Texas) Less -
Edition:

Final
Corporate Publisher:

United States. Department of Transportation. Federal Transit Administration
Abstract:

The DART Mobility on Demand (MOD) Sandbox Demonstration provided the opportunity for DART to improve the efficiency of the DART transportation system through innovative partnerships and integration of technology for enhanced service delivery and improved customer satisfaction. This project facilitated collaboration with a microtransit provider and Transportation Network Company (TNC) to provide more transit trip choices for riders in a low-density area that was difficult to serve. DART achieved most of the established goals for the project, which was to increase ridership and replace less-productive fixed-route systems. As a result, in areas in which the service was implemented, ridership increased with less cost, more coverage, and less travel time. However, this unique experience faced challenges that DART was able to resolve successfully. Changes to the system to be more receptive to the use of the technology and the subsequent change in behavior were the biggest challenges that required time and other supportive systems. Also, incorporating carpool service faced some policy limitations that suggested regional collaboration with transit agencies. However, microtransit (GoLink) and TNC integration was successful with some policy direction. This report discusses DART’s challenges and successes with the project in planning, marketing, operation, and technology implementation and presents results of a self-evaluation concerning the performance of the GoPass application and GoLink and TNC services and provides lessons-learned information and recommendations for future, similar projects.
Format:

PDF
Collection(s):

Federal Transit Administration
Main Document Checksum:

[+]

urn:sha256:043d9d2ed9f8cdbd5e5e38d3b88ef73e7a38f24283e55a94984e9274bcfc62ea
Download URL:

https://rosap.ntl.bts.gov/view/dot/49256/dot_49256_DS1.pdf
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Mobility on Demand (MOD) Sandbox Demonstration: DART First and Last Mile Solution

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