Transit Operations Decision Support System (TODSS) Core Requirements Prototype Development Case Study and Lessons Learned
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2010-02-02
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Abstract:Transit Operations Decision Support Systems (TODSS) are systems designed to support dispatchers and others in real-time operations management in response to incidents, special events, and other changing conditions. As part of a joint Federal Transit Administration and Intelligent Transportation Systems Joint Program Office effort, the transit industry developed core functional requirements for service disruption identification and provision of service restoration options for TODSS in 2003. Pace Suburban Bus was selected to lead a demonstration project to develop and evaluate a prototype TODSS and to validate the TODSS core functional requirements. This report summarizes the TODSS Core Requirements Prototype development and provides lessons learned from the implementation and operation of the system. The summary highlights Pace's transit service and operating environment, the final TODSS prototype concept of operations, the system's architecture, issues encountered during the prototype development and implementation, the TODSS core requirements evaluation and update recommendations, and the operating experience from the time of implementation.
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