This workshop presents the results of a study characterizing who are ATIS customers. Metro Online customers are younger than average riders, more educated, and have access to the Internet at home and work or school. Their income, longevity and intensity of bus use, and access to a car, is similar to the average rider. In addition, 39% are web-heads, 24% are control-seekers, and 11% are mellow-techies, as described in the presentation. TransitWatch. customers are slightly younger, more educated, more computer users, more intensive users of the bus. They are less flexible for work arrival times, more impatient, critical of bus service, interested in information, and want to be in touch at all times. Finally, 37% are control-seekers, 15% low-tech, 14% web-heads.
This website presents the slides from the ATIS Data Collection Guidelines Workshop held Feb. 9-10, 2000 at Scottsdale, Arizona. The slides depict cons...
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