How to Engage Low-Literacy and Limited-English-Proficiency Populations in Transportation Decisionmaking

Details

• Corporate Creators:
  United States. Federal Highway Administration. Office of Planning
• Corporate Contributors:
  PBS&J, Inc.
• Subject/TRT Terms:
  Decision Making Public Participation Transportation Planning
• Publication/ Report Number:
  FHWA-HEP-06-009
• Resource Type:
  Tech Report
• Geographical Coverage:
  United States
• Corporate Publisher:
  United States. Federal Highway Administration. Office of Planning
• Abstract:
  This report documents best practices in identifying and engaging low-literacy and limited-English-proficiency populations in transportation decision making. These best practices were collected during telephone interviews with individuals in 30 States. These individuals included 11 national technical experts in adult literacy and limited English proficiency, and 57 national experts from Federal, State, county, and city governments, metropolitan planning organizations, and their consultants. Additional information was collected during a 1-day peer review on "How to Identify and Engage Low-Literacy and Limited-English-Proficiency Populations in Transportation Decisionmaking." The information obtained from these telephone interviews and the peer review has been organized into a six-step process that planning and project-development practitioners can employ during planning, project development, right-of-way acquisition, construction, operation and maintenance. This process provides a range of references, tools, techniques, insights and/or approaches to address the following questions: What do low literacy and limited English proficiency mean? What are ways to access reliable data on low-literacy and limited-English-proficiency populations at a sub-State level? What are ways to access documented indicators and/or surrogates of literacy and limited English proficiency at a sub-State level? What special approaches are needed to achieve outreach to low-literacy and limited-English-proficiency populations? What are the best ways to contact low-literacy and limited-English-proficiency populations? What are the lessons learned?
• Format:
  PDF
• Collection(s):
  Federal Highway Administration
• Main Document Checksum:
  urn:sha-512:cb19b0652e20eee8e94811c0024104b52bbb0cc2afb5e9f3760beb7d24bc993ad234bd2218aa99a55084ab4b360034d0b82e7bc9f7a39c6367a21814563199bc
• Download URL:
  https://rosap.ntl.bts.gov/view/dot/42923/dot_42923_DS1.pdf
• File Type:
  [PDF - 1.90 MB ]