Mobility Payment Integration: State-of-the-Practice Scan

Bartinique, Ingrid; Hassol, Joshua; John A. Volpe National Transportation Systems Center (U.S.)

doi:10.21949/1506044

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Mobility Payment Integration: State-of-the-Practice Scan

2019-10-01
By Bartinique, Ingrid ; Hassol, Joshua

[PDF-2.47 MB]

English

Details Supporting Files You May Also Like

Details:

Creators:

Bartinique, Ingrid ; Hassol, Joshua

Bartinique, Ingrid ; Hassol, Joshua Less -
Corporate Creators:

John A. Volpe National Transportation Systems Center (U.S.)
Corporate Contributors:

United States. Federal Transit Administration. Office of Research, Demonstration, and Innovation
Subject/TRT Terms:

[+]

Best Practices Customer Service Data Protection Data Sharing Implementation Innovation Mobility Mobility Payment Integration MPI Payment Payment Integration Policy Public Transit Research Reports
Publication/ Report Number:

FTA Report No. 0143
DOI:

https://doi.org/10.21949/1506044
Resource Type:

Tech Report
Geographical Coverage:

United States
Corporate Publisher:

United States. Federal Transit Administration. Office of Research, Demonstration, and Innovation
Abstract:

This state-of-the-industry scan presents findings collected through an extensive literature search and an Internet inventory of mobility payment integration (MPI) deployments through January 2018. In addition, it conveys key implementation issues and potential solutions obtained through May 2018 in more than 20 FTA-lead group and individual discussions with professionals from the public, private,and non-profit sectors that are currently engaged in mobility payment integration. Significant implementation challenges were in the areas of policy, planning, and governance; multimodal payment products and architecture; payment settlement and reconciliation and testing; and implementation. The stakeholders are seeking support and guidance from FTA and other entities to optimize solutions to the cross-cutting issues associated with application programing interfaces, data rights and sharing needs, customer service, data security and tokenization, and providing service equitably to all customers. By creating a vehicle for consensus-building on best practices and alternative solutions and fostering innovative research, the FTA MPI Program can accelerate the achievement of the public and private benefits of MPI.

A 2-page Report Summary is included on the Supporting Files tab.
Format:

PDF
Funding:

DTFT6017N0043
Collection(s):

Federal Transit Administration Volpe Center
Main Document Checksum:

[+]

urn:sha256:a42416f69756beacb5eee028848deb82c95cca6547dbe74020534944cb48e453
Download URL:

https://rosap.ntl.bts.gov/view/dot/42672/dot_42672_DS1.pdf
File Type:

fta0143researchreportsummary.pdf

pdf

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