Congestion Pricing – A Primer: Effective Approaches to Streamlining Back Office Operations

Swisher, Myron; O'Donnell, Cara; Symoun, Jennifer; Lambert, Julie

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Congestion Pricing – A Primer: Effective Approaches to Streamlining Back Office Operations

2016-03-01
By Swisher, Myron ; O'Donnell, Cara ; Symoun, Jennifer

File Language:

English

Details

Creators:

Swisher, Myron ; O'Donnell, Cara ; Symoun, Jennifer ; Lambert, Julie
Corporate Creators:

United States. Federal Highway Administration
Contributors:

Jacobs, Angela F.
Corporate Contributors:

Leidos
Subject/TRT Terms:
Publication/ Report Number:

FHWA-HOP-15-037
Resource Type:

Tech Report
Geographical Coverage:

United States
Contracting Officer:

Jacobs, Angela
Corporate Publisher:

United States. Federal Highway Administration
Abstract:

While project managers for congestion pricing strategies and systems are focused on traffic management, technology, toll rates, and design, other critical issues related to operations, policy, and rapidly changing technology tend to arise. In this primer, these challenges are collectively referred to as "Back Office Issues" as they impact operations that are behind the scenes in the "back office." The following eight such topic areas are discussed in detail in this primer: Policy Decisions Drive Business Rules, Interoperability, Back Office Efficiency, Enforcement, Data Analysis and Warehouse, Transparency, Privacy, and Private Sector Involvement. The primer also includes complete case studies for each topic area describing experiences of implementing agencies. The reader is encouraged to identify elements of the case studies that are similar to what his/her agency may be dealing with on local congestion pricing projects.
Format:

PDF
Funding:

DTFH61-12-D-00050
Download URL:

https://rosap.ntl.bts.gov/view/dot/42205/dot_42205_DS1.pdf
File Type:

[PDF - 2.98 MB]
Collection(s):

Federal Highway Administration
Main Document Checksum:

urn:sha-512:d791801f6cd20f31fe9f175e841baab2cc67306ae812c22179276b4260ed8113124da98f48018d46226aeb95e2842a81dce9a599c947738944bddd315975adf8

File Language:

English

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