A Pilot Examination of a Joint Railroad Management-Labor Approach to Root Cause Analysis of Accidents, Incidents, and Close Calls in a Diesel and Car Repair Shop Environment [Research Results]
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2006-08-01
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TRIS Online Accession Number:01475776
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Abstract:A 1-year (yr) pilot study investigated the feasibility and practicality of a joint railroad management-labor approach to root cause analysis (RCA) of accidents, incidents, and close calls in a diesel and car repair shop environment. The primary objective of the study was to evaluate the adequacy and utility of a joint railroad management-labor RCA process. Participating labor and management identified seven RCA opportunities during the study period; however, only one led to investigation. Participants identified a number of barriers that made it difficult for the project to succeed in its current form. Key barriers included a lack of study leadership; poor interaction and communication between labor and management participants and between participants and the employees involved in the accidents, incidents, and close calls; challenges with employee participation; perceived minimal opportunity to conduct RCAs; and complexity of the RCA tools and process. Participants also identified a number of suggestions to address these barriers. Finally, this study identifies additional lessons learned and offers recommendations for future implementation of a joint labor-management RCA process.
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