Next Generation 9-1-1 (NG9-1-1) System Initiative: NG9-1-1 Transition Issues Report: Version 1.0
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Next Generation 9-1-1 (NG9-1-1) System Initiative: NG9-1-1 Transition Issues Report: Version 1.0

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  • Alternative Title:
    Next generation 9-1-1 (NG9-1-1) system initiative
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  • Abstract:
    A key outcome of the U.S. Department of Transportation (USDOT) Next Generation 9-1-1 (NG9-1-1) Initiative is the identification of well-supported options and crucial transition issues for migrating from today’s 9-1-1 system to a NG9-1-1 system across the country. The following analysis documents and summarizes many of the issues facing government, industry, and the general public as the Nation plans for future NG9-1-1 implementation. The scope and breadth of the transition issues characterized here are intentionally broad and includes issues that need to be addressed at the national, state, regional, and local levels to implement NG9-1-1. Based on stakeholder input and existing research, this analysis explores several of the key issues that need to be addressed for successful transition to the NG9-1-1 environment by posing the following questions: 1) What are the key questions that need to be answered and what needs to be decided?; 2) What is the impact of each issue on NG9-1-1 transition activities?; 3) Who is affected by the issues and how?; 4) How will varying deployment scenarios change the nature of an issue?; and, 5) What are the assumptions or constraints for each issue?

    This analysis recognizes that each issue may affect transition to NG9-1-1 and its stakeholders in different ways. Similarly, the priority of the key issues is also expected to vary over time and by location. Therefore, this analysis presents a list of transition issues that is ordered for ease of reference, not in order of priority. Lastly, as highlighted in this analysis, the answers to these critical questions acknowledge that the migration path chosen by a state, regional, or local 9-1-1 Authority may lessen or exacerbate the importance or impact of these transition issues.

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