United States Department of Transportation
i
ITS applications for coordinating and improving human services transportation : a cross-cutting study : improving service for the transportation disadvantaged
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2006-08-01
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NTL Classification:NTL-INTELLIGENT TRANSPORTATION SYSTEMS-Transit Management;NTL-PUBLIC TRANSPORTATION-Social Impacts;NTL-PUBLIC TRANSPORTATION-Transit Planning and Policy;
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Abstract:Older adults, persons with disabilities, and individuals with lower incomes frequently do not have access to transportation or their access to transportation is limited. These populations, called "transportation disadvantaged," need flexible yet dependable routes and schedules, easily understood traveler information, low-cost fares that are easy to understand, and transportation that is safe and secure. This report highlights technologies that improve accessibility for the transportation disadvantaged. A special emphasis is placed on those technologies that improve coordination of agencies, services, functions, or modes because coordination can result in greater efficiency and service delivery improvements. This report profiles six diverse sites that have successfully deployed intelligent transportation system (ITS) technologies to improve transportation options for the transportation disadvantaged. While these agencies have used different approaches, based on their needs and in-house capabilities, all have emphasized the importance of coordination and flexibility in providing service.
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