Crew Resource Management in Helicopter Air Ambulance Operations: A Literature Review
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2017-04-01
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Abstract:Crew resource management (CRM) training has evolved from an aviation-specific practice to a much broader-scoped practice involving other industries with team oriented objectives. Combined objective industries such as helicopter air ambulance (HAA) operations have the unique requirement to combine ground (dispatch) and air (flight crew) with traditional medical and aviation operations in ad hoc situations adding another dimension to the CRM implementation process. Despite the requirements for such training in HAA operations, evidence suggests that CRM training does not reach all team members equally. Thus, there are gaps in the current research both in theory and practice
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