United We Ride (UWR) / Mobility Services for All Americans (MSAA), Enhanced Human Service Transportation Models Joint Demonstration, Phase 1: System Planning and Design, Institutional Process Evaluation, Final Report

Zimmerman, Carol; Gopalakrishna, Deepak

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United We Ride (UWR) / Mobility Services for All Americans (MSAA), Enhanced Human Service Transportation Models Joint Demonstration, Phase 1: System Planning and Design, Institutional Process Evaluation, Final Report

2009-10-15
By Zimmerman, Carol ; Gopalakrishna, Deepak

File Language:

English

Details

Creators:

Zimmerman, Carol ; Gopalakrishna, Deepak
Corporate Creators:

Battelle Human Factors Transportation Center
Corporate Contributors:

United States. Joint Program Office for Intelligent Transportation Systems ; United States. Department of Transportation. Research and Innovative Technology Administration ; United States. Department of Transportation. Federal Transit Administration
Subject/TRT Terms:
Publication/ Report Number:

FHWA-JPO-10-003
Resource Type:

Tech Report
Geographical Coverage:

United States
Edition:

Evaluation Report Mar. 2007-Nov. 2009
Contracting Officer:

Yehuda Gross
Corporate Publisher:

United States. Joint Program Office for Intelligent Transportation Systems
Abstract:

This document presents the findings of the evaluation of the process used by eight project sites to develop a design for a Travel Management Coordination Center (TMCC) for improved coordination of human service transportation within a region. The TMCC project was funded by U.S. DOT as part of the Mobility Services for All Americans (MSAA) initiative. The process evaluation examined how the sites went about the design activity, the challenges they faced and how they solved them. Findings are discussed in four major areas – project management, stakeholder collaboration, technology issues, and Federal role in the design phase. In each area, lessons learned from the sites are presented along with best practices identified by sites. All eight sites submitted complete TMCC designs with seven of the eight sites submitting a proposal for the implementation phase.
Format:

PDF
Funding:

DTFH61-02-C-00134/T.O. BA34025
Download URL:

https://rosap.ntl.bts.gov/view/dot/37280/dot_37280_DS1.pdf
File Type:

[PDF - 498.30 KB]
Collection(s):

Federal Highway Administration ; ITSJPO Digital Library
Main Document Checksum:

urn:sha-512:d304942c888731edd676c62fa02263cfc89cacd95f2cb897d197876fb616b0610499c309f31b215200b66e78c15c7cd93fd731f43c325d0172484e54ea7dba46

File Language:

English

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