Risk Mitigation Strategies to Enhance the Delivery of Highway Projects
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2018-09-01
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Edition:Final Report
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Abstract:State departments of transportation (DOTs) face the challenges of identifying project issues, understanding the nature of project risks, and mitigating the risks early in the concept- and scope-development phases of a project. Subject-matter experts of functional groups in the state transportation agency have critical knowledge in identifying potential project risks and developing risk response plans. Thus, Georgia Department of Transportation (GDOT) has decided to engage subject-matter experts early on during GDOT’s plan development process (PDP) to identify major risk factors and develop appropriate strategies to handle the risks. This research aims to extract knowledge from subject-matter experts to develop appropriate risk mitigation strategies presenting various functional issues. The overarching objective of this research is to develop a comprehensive set of risk mitigation strategies for functional offices involved in the early phases of the PDP. Through an extensive literature review and interviews with subject-matter experts in different functional groups in GDOT and the project management team in the Office of Program Delivery, a comprehensive set of strategies was identified for mitigating project risks in the early phases of the PDP. The identified risk mitigation strategies were classified in the major areas of project issues and grouped into GDOT’s functional groups, including the Offices of Environmental Services, Right-of-Way, Strategic Communication, Utilities, and Bridge Design. The findings of this research help project managers have a better understanding of project issues from the perspective of subject-matter experts in the different functional offices. Furthermore, the developed risk-mitigation strategies enable the project management team to establish a platform for systematic communication with subject-matter experts in different offices in the early phases of the PDP.
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