Strategic plan for the electronic toll collection system : FasTrak on the San Francisco Bay Area state-owned toll bridges : executive summary

Details

• Alternative Title:
  FasTrak strategic plan for state-owned Bay Area bridges
• Corporate Creators:
  Traffic Technologies, Inc.
• Corporate Contributors:
  California. Department of Transportation
• Subject/TRT Terms:
  Automated Toll Collection Bay Area Toll Authority (BATA) Customer Service Evaluation FasTrak? Electronic Toll Collection System Market Development San Francisco Bay Area Toll Bridges
• Resource Type:
  Research Paper
• Geographical Coverage:
  San Francisco Bay Area
• Corporate Publisher:
  California. Metropolitan Transportation Commission
• Abstract:
  This report summarizes the findings and recommendations of the utilization and operational analysis of the electronic toll collection (ETC) - FasTrak - system on the seven state-owned bridges in the Bay Area. At present, there are a total of 68 toll lanes (3 of these lanes are HOV bypass that currently have no toll collection functionality) on the seven state-owned toll bridges in the Bay Area. As of November 2000, all lanes have been equipped with ETC equipment. At present, there is one lane dedicated for ETC use on each of the bridges. About 23 percent of Bay Area motorists who drive across the region's seven state-owned toll bridges use FasTrak- ETC transponders that enable them to pass through toll booths without stopping. All other lanes are always operated in mixed mode (cash and ETC), except at the Bay, Carquinez, and San Mateo Bridges which have dedicated HOV during weekday peak periods. To encourage greater usage, the plan recommends increasing the number of dedicated ETC lanes, and re-establishing a discount program for ETC users. Caltrans currently contracts with WorldCom for the operations of the ETC customer service center (CSC). That contract expires on December 31, 2003. At present, BATA, Caltrans and the Golden Gate Bridge, Highway & Transit District (GGBHTD) are collaboratively working on a process to issue a competitive bid for a regional ETC customer service center to provide ETC customer service operations for the state-owned bridges and the Golden Gate Bridge.
• Format:
  PDF
• Collection(s):
  US Transportation Collection
• Main Document Checksum:
  urn:sha256:6cc53349a4905be7b29607e9d818f4c9a3f9061391a5be697ae6b3bcb7370e29
• Download URL:
  https://rosap.ntl.bts.gov/view/dot/33975/dot_33975_DS1.pdf
• File Type:
  [PDF - 44.56 KB ]