United States Department of Transportation
i
Integrated Incident Management System (IIMS) web client application development, deployment and evaluation Staten Island (SI) demonstration project : final report.
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2015-09-27
[PDF-4.57 MB]
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Abstract:This evaluation report provides background on the development and findings. The aim of the UTRC project was to develop and
deploy Portable IIMS based on Smartphone web applications. Previously, traditional IIMS was deployed in the field vehicles
networked to central system. The transition from the vehicle-based IIMS to portable smartphones based applications has
enhanced Stakeholders’ experiences and ability to increase usage, and now ready for large-scale deployment. The users and
stakeholders-agencies have concluded this effort as a success.
The observations reveal field situations where IIMS can improve incident response operations. The following are some of the
high level findings that led the research team to conclude that the project was the right system for the users in Region 11 and can
be extended to other regions and their Traffic Management Centers (TMCs):
Responders have opportunity to gather more detailed data and transmit in real- time to others for simultaneous
decision making to improve response time and proper resources.
Reduction in roadway damage condition assessment and repair needs and minimize lane closures and incident
duration. (e.g. overturned trucks and multiple lane closures).
Reduction in incident verification and communications times.
The evaluation case studies have shown the potential for IIMS to further improve mobility and emergency
management such as snow conditions.
IIMS has the potential to improve traveler and responder safety
Reduction in exposure times for responding personnel.
IIMS has the potential to provide energy and environmental benefits.
IIMS has improved the incident management documentation process, with 24/7 archived data availability as well as
ability to update reports off-line.
IIMS has improved the post-incident analysis process through the provision of a centralized database of incident
records and through the maintenance of archived
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