United States Department of Transportation
i
Identifying best practices for managing operating costs for rural and small urban transportation systems: technical report.
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2016-08-01
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[PDF-2.57 MB]
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Alternative Title:Project title: identifying best practices for managing operating costs for rural and small urban public transportation systems.
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Edition:Technical Report, September 2011-March 2013
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Abstract:Rural and small urban transit providers across the United States face fiscal challenges caused by the growing
gap between the cost of providing transit service and available federal, state, and local funding. In Texas, the
fiscal challenges facing rural and small urban transit providers are compounded by an increasing population
and growth in urbanization in some counties and declining population with increasing demand for transit
service for an aging population in other counties. The research report examines the drivers of operating costs,
approaches to containing costs, transit agency priorities for tools needed to better contain costs, and
methodology used to develop the guidebook and workshop.
There are five primary documents produced in this research project: research report, guidebook entitled
Managing Operating Costs for Rural and Small Urban Transportation Systems, workshop participant
workbook, workshop instructor’s guide, and a PowerPointTM presentation to support the workshop.
Researchers found that transit agency staff indicated a priority need for guidance and training in the
following topics: managing staff, maintenance and state of good repair, buying and managing fuel,
contracting for service, minimizing no-shows, and innovations in technology and service design. Also,
researchers found a need to provide information on fundamentals of reporting, allocating, and tracking costs.
The resulting guidebook and corresponding workshop incorporates the findings of the research.
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