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Peer grouping and performance measurement to improve rural and urban transit in Texas.

File Language:
English


Details

  • Alternative Title:
    Benchmarking and improving Texas rural public transportation systems
  • Creators:
  • Corporate Creators:
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  • Edition:
    Technical report; Sept. 2008-Aug. 2010.
  • Corporate Publisher:
  • Abstract:
    Rural and small urban transit systems in Texas will become even more important with predicted changes in

    population trends. Rural demographic trends indicate growth in the number of persons age 65 and over

    coupled with a decrease in population density. Small urban area trends indicate substantial population growth

    and broadened geographic boundaries, yet resources to provide rural and small urban transit are limited.

    Therefore, transit managers find it is increasingly important to maximize service efficiency and

    effectiveness. The purpose of this research was to identify peer groups, performance benchmarks, and

    strategies used by successful transit providers to achieve high performance. The research project identifies

    peer groups based on the transit environment within which each agency operates, so that agencies can be

    compared to other operators who face similar environments. Peer group effectiveness and efficiency

    performance are examined within and between rural and urban peer groups, and high performers are

    identified for case studies. Through the case studies, key attributes are identified for achieving high

    operating efficiency and/or effectiveness. Performance strategies are categorized to provide transit providers

    with transferrable information to improve performance and increase the return on transit investment.

  • Format:
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  • Main Document Checksum:
    urn:sha-512:c54e565e01a63d11b8fe47e3c7c409d5e9a8afd705a62a9013474e2e8b9bbe603bd2424ba3801fd481989c309d84aaf7b7ee4592c61c85c7102e376b16e3cc35
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  • File Type:
    Filetype[PDF - 2.46 MB ]
File Language:
English
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