“JOB SEEKER”(Job Shadowing for Employee Engagement through Knowledge and Experience Retention).

Details

• Creators:
  Frost, J. David
• Corporate Creators:
  Georgia Institute of Technology. School of Civil and Environmental Engineering
• Corporate Contributors:
  Georgia. Dept. of Transportation. Office of Research ; United States. Federal Highway Administration
• Subject/TRT Terms:
  • Knowledge
  • Training
  • Personnel development
  • Job shadowing
  • knowledge management
  • attrition
• Publication/ Report Number:
  FHWA-GA-16-1312
• Resource Type:
  Tech Report
• Geographical Coverage:
  Georgia ; United States
• Corporate Publisher:
  Georgia. Department of Transportation. Office of Research
• Abstract:
  The main objective of this study was to explore how to optimally use the particular knowledge ; retention/transfer technique of “job shadowing” as an informal method for knowledge capture and ; transfer as well as increasing communication and employee engagement. Some of the pertinent ; conclusions from this study are: ; 1. Job shadowing is a very effective mechanism for transfer of tacit (i.e., experiential) ; knowledge, which is often difficult to capture. ; 2. It can facilitate creation and/or transfer of explicit (i.e., formal or codified) knowledge. ; 3. It is an “informal” mechanism, which allows incorporation of other Knowledge ; Management (KM) techniques such as story-telling, coaching, mentoring, etc. ; 4. It is a motivational and networking tool for personnel development, which helps to ; develop relationships, generate employee interest, and increase engagement. ; 5. It works well in a variety of environmental conditions, which in turn makes it a wellsuited ; strategy for knowledge transfer in a diverse organization such as the GDOT. ; 6. A job shadowing program, program guidelines, and training materials have been ; developed for the Georgia Department of Transportation, which incorporate important ; factors that are critical for successful job shadowing.
  More +
• Format:
  PDF
• Funding:
  0011820
• Download URL:
  https://rosap.ntl.bts.gov/view/dot/31068/dot_31068_DS1.pdf
• File Type:
  [PDF - 1.88 MB]
• Collection(s):
  US Transportation Collection
• Main Document Checksum:
  urn:sha256:d2f1142a875545e788de16b7838a5e5cd93b0622b6ba7b9e27247b28f65b4d84