LYNX Community Advocacy & Service Engagement (CASE) Project: Final Report
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2009-05-14
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By Houck, Ryan
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Alternative Title:Community Advocacy & Service Engagement (CASE) Project: Final Report
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Abstract:This report is a final assessment of the Community Advocacy & Service Engagement (CASE) project, a LYNX-FTA research project designed to study transit education and public engagement methods in Central Florida. In the Orlando area, as in other parts of the country, transit is viewed as a transportation mode of last resort. The research conducted through the CASE project examines the viability of volunteer “coalitions” in changing misconceptions about transit and advocating for the improvement of transit in certain markets. CASE was a five-phase project that used a diverse body of public opinion information to identify common misconceptions (termed “information deficits”) about transit and then set out to correct these misconceptions through town hall forums.
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