Confidential close call reporting system (C3RS) lessons learned team baseline phase report.
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2015-05-01
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Abstract:The Federal Railroad Administration (FRA) has established a program called the Confidential Close Call Reporting System ; (C3 ; RS), which allows events to be reported anonymously and dealt with non-punitively and without fear or reprisal through ; structured collaboration between representatives of railroad management, labor unions, and FRA who work together in Peer ; Review Teams (PRTs). Close calls or near misses are occurrences that could have led to or resulted in an accident or casualty, but ; did not. Close call programs have been shown to contribute to improved safety in other industries, but their effectiveness in the ; railroad industry has not yet been systematically evaluated. To address this question, FRA implemented a rigorous evaluation that ; is taking place over the entire course of the C3RS life cycle. The C3RS evaluation is designed to answer three major questions: (1) ; What conditions are necessary to implement C3RS successfully? (2) What is the impact of C3RS on safety and safety culture? (3) ; What factors help to sustain C3RS over time? Data are being collected for three time periods: from the beginning of C3RS ; through an implementation period (baseline), at about the middle of the test period (midterm), and at the end of the test period ; (final). This report provides baseline findings from the evaluation at four demonstration sites.
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Main Document Checksum:urn:sha256:dde70dc29c41bb52aa5db9447f40da8f36f3d172a687f55fc01dfc3b7406c641