United States Department of Transportation
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A 2015 comparison of operational performance : Washington state ferries to ferry operators worldwide.
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2015-03-01
[PDF-2.05 MB]
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Abstract:This report provides an update to the 2010 report “A Comparison of Operational Performance:
Washington State Ferries to Ferry Operators Worldwide,” observing changes in Washington State
Ferries, 23 other ferry systems, and the ferry industry as a whole. Research was conducted from June,
2014 through March, 2015, examining published data and surveying other ferry system operators. This
report addresses major changes in Washington State Ferries and peer ferry system operators, and
provides operational comparisons. The findings include comparisons of: 1) passenger and vehicle
traffic, 2) route, terminal, and vessel attributes, 3) total sailings and fuel use, 4) trip reliability and
timeliness, 5) passenger safety, and 6) cost efficiency. The findings indicate that Washington State
Ferries is among the largest ferry systems in the world and has addressed concerns from the previous
report by adding new vessels to its fleet and publishing strengthening its performance reporting
system.
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