Quality of life : assessment for transportation performance measures.
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2013-01-01
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Edition:Final report.
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Abstract:Quality of life (QOL) is a commonly used term. Defining QOL, however, is an ongoing challenge that experts ; often take on with minimal input from citizens. This groundbreaking research sought citizen input on what ; comprised QOL and what role transportation played in it. Further, this research explored in detail the important ; factors across the breadth of transportation and how the Minnesota Department of Transportation (MnDOT) was ; performing on these important factors. The research encompassed three phases between 2010 and 2011: (1) an ; extensive literature review on QOL, (2) 24 focus groups that asked Minnesota’s citizens about their QOL, and (3) a ; mail questionnaire about what matters in quality of life, transportation and their intersection. Eleven related quality ; of life factors emerged, including transportation: education, employment and finances, environment, housing, ; family, friends and neighbors, health, local amenities, recreation and entertainment, safety, spirituality/faith/ ; serenity, and transportation. Within transportation, seven important areas were identified that predicted satisfaction ; with MnDOT services: access, design, environmental issues, maintenance, mobility, safety and transparency. ; Results reveal that a) QOL is complex and transportation plays an important and consistent role in it across ; Minnesota; b) transportation is critical to QOL because it connects us to important destinations in aspects that ; matter most; and c) Minnesotans can readily identify what matters and how the state is performing within the ; breadth of transportation services.
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Main Document Checksum:urn:sha-512:cec4adc904694dc5d9cdcad3034cfe3aafcd7599a219b0e5b5f40bfcb0e80670ca1d37391984083f7b637713e433a9b1ede8a732db93ced963baa4ae5ec726f3