SMART operational field test evaluation : dispatchers survey report : final report

Details

• Creators:
  Shaikh, Zakia R. ; Underwood, Steven E. ; Wallace, Richard R. ; Reed, Thomas B. ; Levine, Jonathan
• Corporate Creators:
  University of Michigan
• Subject/TRT Terms:
  • Paratransit services
  • Advanced public transportation systems
  • Regional transportation
  • Scheduling
  • Dispatchers
  • Surveys
  • Demonstration projects
  • Field tests
• Resource Type:
  Tech Report
• Geographical Coverage:
  Detroit (Michigan)
• Corporate Publisher:
  University of Michigan
• NTL Classification:
  NTL-PUBLIC TRANSPORTATION-Paratransit ; NTL-PUBLIC TRANSPORTATION-Advanced Public Transit Systems ; NTL-INTELLIGENT TRANSPORTATION SYSTEMS-Transit Management
• Abstract:
  The Suburban Mobility Authority for Regional Transportation (SMART) has installed an automaticscheduling and dispatch system (ASD) in Southeast Michigan in accordance with their plans toimplement ITS as a site for an operational field test. The purpose of this new system is to improve mobility and increase the efficiency of paratransit services in the region, in addition to contribute to meeting national ITS goals. SMART is among the first urban transit systems to implement scheduling and dispatch technology within its paratransit system before its linehaul system and the first to implement automatic vehicle location within its paratransit operations before its linehaul operations. This report studies the effect of the scheduling and dispatch system upgrade on the paratransit dispatchers at SMART.
• Format:
  PDF
• Download URL:
  https://rosap.ntl.bts.gov/view/dot/2554/dot_2554_DS1.pdf
• File Type:
  [PDF - 279.53 KB]
• Collection(s):
  ITSJPO Digital Library
• Main Document Checksum:
  urn:sha256:75a8f00440ab09e2ba1e0bfc566194c651a1094a08160f45e143d8be4146e00f