Technical Documentation Challenges in Aviation Maintenance: A Proceedings Report
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2012-11-01
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Abstract:The 2012 Technical Documentation workshop addressed both problems and solutions associated with technical ; documentation for maintenance. These issues are known to cause errors, rework, maintenance delays, other ; safety hazards, and FAA administrative actions against individuals and organizations. The report describes the ; group processes and data collection technique used to identify the top ten industry action items for addressing ; documentation issues: ; 1. Quantify financial loss related to documentation issues. ; 2. Develop/apply methods for evaluating quality of technical documentation. ; 3. Leverage voluntary reporting to identify specific problems with documentation. ; 4. Improve/create guidance for FAA personnel working documentation issues, especially Instructions for ; Continued Airworthiness (ICA). ; 5. Expand incident investigation to identify details associated with documentation issues. ; 6. Improve integration and linkage of content across maintenance documents – maintenance manuals, task ; cards, and illustrated parts catalogs. ; 7. Delegate approval from FAA to industry using established Organization Designation Authorization ; (ODA). ; 8. Improve usability of manual format, accessibility of manual, and training on manual use. ; 9. Initiate industry mandate requiring users to address known documentation issues. ; 10. Improve coordination of document professionals from industry segments and government.
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Main Document Checksum:urn:sha-512:45c587b3b43d2a1ffb356b0c0bde9ad8765f1e921be06537d0ae7e90388898e3594f497de48fb4171fc48aeebec5adb84a5cfaeb16d2c56dd907c378e0a27358