Technical Documentation Challenges in Aviation Maintenance: A Proceedings Report

Details

• Creators:
  Avers, Katrina Bedell ; Johnson, Bill ; Banks, Joy O. ; Wenzel, Brenda M.
• Corporate Creators:
  Civil Aerospace Medical Institute ; United States. Office of Aerospace Medicine
• Subject/TRT Terms:
  Airworthiness Aviation Safety Maintenance Practices
• Publication/ Report Number:
  DOT/FAA/AM-12/16
• Resource Type:
  Tech Report
• Geographical Coverage:
  United States
• Corporate Publisher:
  United States. Office of Aerospace Medicine
• Abstract:
  The 2012 Technical Documentation workshop addressed both problems and solutions associated with technical
  
  documentation for maintenance. These issues are known to cause errors, rework, maintenance delays, other
  
  safety hazards, and FAA administrative actions against individuals and organizations. The report describes the
  
  group processes and data collection technique used to identify the top ten industry action items for addressing
  
  documentation issues:
  
  1. Quantify financial loss related to documentation issues.
  
  2. Develop/apply methods for evaluating quality of technical documentation.
  
  3. Leverage voluntary reporting to identify specific problems with documentation.
  
  4. Improve/create guidance for FAA personnel working documentation issues, especially Instructions for
  
  Continued Airworthiness (ICA).
  
  5. Expand incident investigation to identify details associated with documentation issues.
  
  6. Improve integration and linkage of content across maintenance documents – maintenance manuals, task
  
  cards, and illustrated parts catalogs.
  
  7. Delegate approval from FAA to industry using established Organization Designation Authorization
  
  (ODA).
  
  8. Improve usability of manual format, accessibility of manual, and training on manual use.
  
  9. Initiate industry mandate requiring users to address known documentation issues.
  
  10. Improve coordination of document professionals from industry segments and government.
  
  
• Format:
  PDF
• Funding:
  Task no. AM-A-08-HRR-521
• Collection(s):
  FAA Civil Aerospace Medical Institute US Transportation Collection
• Main Document Checksum:
  urn:sha-512:45c587b3b43d2a1ffb356b0c0bde9ad8765f1e921be06537d0ae7e90388898e3594f497de48fb4171fc48aeebec5adb84a5cfaeb16d2c56dd907c378e0a27358
• Download URL:
  https://rosap.ntl.bts.gov/view/dot/25367/dot_25367_DS1.pdf
• File Type:
  [PDF - 2.55 MB ]