Enhancing the Effects of Diversity Awareness Training: A Review of the Research Literature
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1995-03-01
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Abstract:The projected changes in the demographic makeup of the work force were primary influences in the spread of diversity awareness training in the private and public sector. One approach to training aims at changing personal attitudes and values to effect positive changes in treatment of others different from oneself (especially protected groups) in the workplace. The effectiveness of training or other interventions that focus on changes in attitudes to change behavior has not been clearly demonstrated. Training interventions need to use a combination of methods or strategies before, during, and after training to enhance the measurable benefits received from diversity awareness training and avoid the potential for "white male backlash" and psychological risk among participants. Implementation of a training evaluation plan and a research program for identifying characteristics of effective training are also necessary to enhance training effectiveness in the longer term.
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