Job attitudes of air traffic controllers : a comparison of three air traffic control specialties.

Details

• Creators:
  Smith, Roger C.
• Corporate Creators:
  Civil Aeromedical Institute
• Corporate Contributors:
  United States. Office of Aviation Medicine
• Subject/TRT Terms:
  • Air traffic controllers
  • Attitudes
  • Motivation
  • Personnel
  • Psychology
  • Job satisfaction
  • Morale
  • Personnel motivation
  • Human subject testing
  • Surveys
  More +
• Publication/ Report Number:
  FAA-AM-73-2 ; DOT/FAA/AM-73/2
• Resource Type:
  Tech Report
• Geographical Coverage:
  United States
• Corporate Publisher:
  Civil Aerospace Medical Institute
• Abstract:
  792 JOURNEYMAN AIR TRAFFIC CONTROLLERS FROM ARTCC, TRACON, and FSS facilities answered a four-part questionnaire concerning ; 1.what they liked and disliked about ATC work, ; 2.how much they liked or disliked certain specific aspects of ATC work, ; 3.how they felt about shift work, and ; 4.their level of job satisfaction. ; The three ATC specialties are compared for agreement in their job-related attitudes. The most negative attitudes were associated with night shifts. The findings are discussed in terms of the similarity of the controller groups to members of other occupations, and in terms of the significance of the findings for improving controller morale.
• Format:
  PDF
• Download URL:
  https://rosap.ntl.bts.gov/view/dot/21016/dot_21016_DS1.pdf
• File Type:
  [PDF - 2.22 MB]
• Collection(s):
  FAA Civil Aerospace Medical Institute ; US Transportation Collection
• Main Document Checksum:
  urn:sha-512:6bb8393507b5b10e124b773da7d797eb0684688512fb50abc9966ad03a6264d58f11bfc06c7a1e772241ed1754fa480fd9a30b99982879fd83e2e40669f52f2c