Attitudes and motivational factors in terminal area air traffic control work.

Smith, Roger C.; Cobb, Bart B.; Collins, William E.; Civil Aeromedical Institute

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Attitudes and motivational factors in terminal area air traffic control work.

1971-07-01
By Smith, Roger C. ; Cobb, Bart B. ; Collins, William E.

[PDF-1.43 MB]

English

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Creators:

Smith, Roger C. ; Cobb, Bart B. ; Collins, William E.

Smith, Roger C. ; Cobb, Bart B. ; Collins, William E. Less -
Corporate Creators:

Civil Aeromedical Institute
Corporate Contributors:

United States. Office of Aviation Medicine
Subject/TRT Terms:

[+]

Age Airport Facilities Air Traffic Control Facilities Air Traffic Controllers Air Transportation Facilities Attitudes Education And Training Employee Attitude Surveys Employee Compensation Employee Relations Employees--Attitudes Employees--Recruiting Employees--Training Of Employees--Workload Employee Selection Facility Management Hours Of Labor Job Analysis Job Evaluation Job Satisfaction Management Motivation (Psychology) Performance Evaluations Performance Standards Personnel Motivation Personnel Performance Personnel Retention Questionnaires Recruiting Retirement Salaries Selection And Appointment Statistics Tables (Data) Task Analysis Wages Work Environment Working Conditions
Publication/ Report Number:

FAA-AM-71-30 ; DOT/FAA/AM-71/30

FAA-AM-71-30 ; DOT/FAA/AM-71/30 Less -
Resource Type:

Tech Report
Geographical Coverage:

United States
Edition:

OAM report.
Corporate Publisher:

Civil Aerospace Medical Institute
Abstract:

A sample of 614 journeymen terminal ATCSs at 17 high-density IFR airports, and 514 ATC trainees were administered a questionnaire which asked them to list what they liked best and what they liked least about ATC work in general; in addition, ATCSs made similar lists for work at their assigned facilities.

Responses were surveyed for clusters, and nine response categories were established. The frequency of responses within each category was tabulated. The pattern of responses from ATCSs was noted from one facility to another.

The categories of job challenge, job tasks, career characteristics, and salary contained the most positive responses about ATC work, while the categories of management, work schedule, career characteristics, and job tasks had the most negative responses. There was a high degree of similarity between these findings and results obtained in motivational studies of other professions.
Format:

PDF
Collection(s):

FAA Civil Aerospace Medical Institute US Transportation Collection
Main Document Checksum:

[+]

urn:sha256:bc65dd63e27517424c48104f9b0aba17c94ea797f3473fb13baf7740547f1442
Download URL:

https://rosap.ntl.bts.gov/view/dot/20967/dot_20967_DS1.pdf
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Attitudes and motivational factors in terminal area air traffic control work.

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