Arndt, J., & Edrington, S. (2011). Rural and urban transit district benchmarking : effectiveness and efficiency guidance document. Texas Transportation Institute. https://rosap.ntl.bts.gov/view/dot/20943
Arndt, Jeffrey and Suzie Edrington. Rural and urban transit district benchmarking : effectiveness and efficiency guidance document. Texas Transportation Institute, 2011. https://rosap.ntl.bts.gov/view/dot/20943.
Arndt, Jeffrey, and Suzie Edrington Rural and urban transit district benchmarking : effectiveness and efficiency guidance document. Texas Transportation Institute, 2011, ROSA P. https://rosap.ntl.bts.gov/view/dot/20943.
Details
Alternative Title:
Benchmarking and improving Texas rural public transportation systems
Rural and urban transit systems have sought ways to compare performance across agencies,
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identifying successful service delivery strategies and applying these concepts to achieve
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successful results within their agency. Benchmarking is a method used to accomplish this goal.
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Benchmarking is a means of comparing performance to an established performance baseline.
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Benchmarks are typically established through the process of identifying successful business
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practices through performance measurement.
Arndt, J., & Edrington, S. (2011). Rural and urban transit district benchmarking : effectiveness and efficiency guidance document. Texas Transportation Institute. https://rosap.ntl.bts.gov/view/dot/20943
Arndt, Jeffrey and Suzie Edrington. Rural and urban transit district benchmarking : effectiveness and efficiency guidance document. Texas Transportation Institute, 2011. https://rosap.ntl.bts.gov/view/dot/20943.
Arndt, Jeffrey, and Suzie Edrington Rural and urban transit district benchmarking : effectiveness and efficiency guidance document. Texas Transportation Institute, 2011, ROSA P. https://rosap.ntl.bts.gov/view/dot/20943.
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