Rural and urban transit district benchmarking : effectiveness and efficiency guidance document.
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2011-05-01
Details:
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Alternative Title:Benchmarking and improving Texas rural public transportation systems
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OCLC Number:741366286
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NTL Classification:NTL-PLANNING AND POLICY-Transit Planning and Policy
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Abstract:Rural and urban transit systems have sought ways to compare performance across agencies,
identifying successful service delivery strategies and applying these concepts to achieve
successful results within their agency. Benchmarking is a method used to accomplish this goal.
Benchmarking is a means of comparing performance to an established performance baseline.
Benchmarks are typically established through the process of identifying successful business
practices through performance measurement.
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