Identification of a Leadership Competency Model for Use in the Development, Recruitment & Retention of Intermodal Transportation Workers [Summary]
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2010-05-15
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OCLC Number:727944563
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NTL Classification:NTL-FREIGHT-Intermodalism;NTL-PLANNING AND POLICY-Education;NTL-PLANNING AND POLICY-PLANNING AND POLICY;NTL-PLANNING AND POLICY-Management Systems;
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Abstract:The purpose of this research was to determine the competencies that predict highly effective performance in intermodal transportation managers and that will pave the way for development of a core competency model that can be used to recruit, train, and retain effective transportation leaders. Three separate samples were included in this four-phase study that followed leading methodology in competency research (Spencer & Spencer, 1993): 1) an expert panel of 11 human resource managers in transportation, 2) 62 mid-level managers (41 males and 21 females) and 3) 228 manager peers/colleagues. The managers and their peers/colleagues completed the Intermodal Transportation Managerial Competency Questionnaire (ITMCQ). Results from the expert panel indicated 9 core competency areas that are thought to be essential for training effective leaders in intermodal transportation. Quantitative results yielded from the 360 degree questionnaire indicated several essential areas of leadership acumen in transportation including high personal standards, achievement orientation, and ability to build trust. Combining this data allowed the researchers to collapse all categories into three general competency clusters: Self-Effectiveness, Interpersonal Effectiveness, and Technical Industry-Specific Effectiveness.
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