Development of a dynamic traffic assignment and simulation model for incident and emergency management applications in the Birmingham region : aim 3, emergency dispatchers' survey.
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2010-09-01
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Alternative Title:Aim 3. emergency dispatchers' survey;Emergency dispatchers' survey;
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Abstract:Traffic congestion is a primary concern during major incident and evacuation scenarios and can create difficulties for emergency vehicles attempting to enter and exit affected areas; however, many of the dispatchers who would be responsible for directing the movements of emergency response units during emergencies have not been trained to cope with severe congestion nor have they been given the tools that would allow them to consider traffic congestion in the dispatching process.
This paper presents the results of a survey of emergency dispatchers in Alabama conducted by the University Transportation Center at the University of Alabama at Birmingham. The survey sought to assess the current practices of emergency dispatchers with respect to traffic congestion. The survey also solicited input from dispatchers regarding the degree to which they feel congestion is a problem in their jurisdiction along with recommendations for addressing the issue. Finally, the survey results were compared to the findings of a similar survey of emergency responders in Alabama which solicited their views on congestion and emergency response.
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