Transportation research synthesis : developing a culture of innovation.
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Transportation research synthesis : developing a culture of innovation.

  • 2010-02-01

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  • Alternative Title:
    Developing a culture of innovation
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  • Abstract:
    Eight states responded to our survey. (Survey results begin on page 5 of this report.) Five of these states had initiated

    efforts to facilitate innovation, four track innovative ideas, and all reward champions in some way. Standout

    agencies included:

    • Arizona DOT, which has a Partnering Office and a process for establishing champions and fostering

    cooperation between groups, internal and external.

    • Louisiana DOTD, which rewards innovation and whose Quality and Continuous Improvement

    Program teams focus on improving processes.

    • Maryland State Highway Administration, which has numerous incentives for employee innovation and

    conducts a self-assessment on a three-year cycle in order to improve cross-functional processes.

    The common theme for these states is a focus on a) improving cooperation and communication among internal

    units of their large organizations, so that conflict and miscommunication do not hinder innovation, and b)

    establishing champions of innovation and rewarding innovation.

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